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Southbury CT 203-262-0383 Mt Kisco NY 914-483-3605

Featured Friend of OTM: Ryan Ventura of Privatus Care Solutions

Published February 12, 2021

We value our relationship with Ryan Ventura and Privatus Care Solutions! We had so much fun with this interview, keep scrolling to check it out!

A New York neighborly shoutout to Pat Kenny and Diana Morris of Privatus Westchester County. Have loved getting to know these talented associates and learning all things Westchester! 

What does Privatus do?

When a loved one is forced to navigate the challenges brought on by a sudden illness or dementia, it can be overwhelming trying to understand and/or determine the best ways to assist them. Privatus Care Solutions is a medical home care provider in Fairfield and Westchester Counties offering both RN’s and CNA’s known for impeccable customer service and top quality care. Whether you are seeking short term assistance after surgery, or have ongoing needs due to a chronic medical condition, we can help. From providing simple safety supervision, to managing clinically complex care needs, we have a passion for what is possible to support your desire to remain at home.

What is your role at Privatus?

As a consultant, my job is to take the time to understand the details of your circumstances, then discuss the options available to you. I work with you to develop a customized plan based on all that is important to you and your family. Whether it’s providing care after surgery, managing dementia at home, or helping you to resume your social activities, by offering private duty nurses and CNA’s, we can take a holistic approach to supporting both your physical and emotional wellness.

Before Privatus what was the most unusual or interesting job you’ve ever had?  

Many years ago, I was a wilderness mountain guide for students. My job would be to guide people through the woods for two weeks, teach them how to survive in the unknown, and get them through unharmed. Now that I think about it, I’m doing the same thing. Only this time, the participants are a little older. 

How do you balance your career at Privatus and family?  

My wife and I have been married for 20 years, and we have three kids. And after a fun day at work, I get to come home and be either a punching bag for my 9 yr old’s karate class, a taste tester for my 14 yr old culinary student, or an ATM machine for my 17 yr old.  But we do place a high priority on having dinner together almost every night of the week.

What do you find the most challenging at Privatus? 

Many times people call us in a time of crisis. The challenge lies in helping them see that while the crisis is real, there is hope for making things better. As we walk people in that hope, their fears settle down, allowing us to come alongside and support them. 

What do you like most about Privatus? 

I work with an amazing team! They have such knowledge and wisdom in this area of care. It has been an honor to learn from them and walk alongside them as they support me.

What have you gained working at Privatus? 

There is a sense of pride that comes when someone who felt completely overwhelmed is talking with you on the other side of the crisis and says, “Thank you; I don’t know what we wold have done without Privatus”. I am proud to be part of this team.

What is your proudest moment thus far at Privatus? 

A woman on hospice needed more medical care than their insurance would provide.  We were able to get a nurse to the home to provide supplemental care.  By doing so, the husband and daughter were able to be by her side as family and not worry about all the medical complications that existed.

About On The Mend

Our mission is to satisfy both the therapeutic and assistive technology needs of our community. Our approach is simple; we listen to your needs, research solutions, and provide you with the best options based on that information. Most of all, we are sensitive to our customers’ needs and will accommodate any situation.

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  • Bathroom Safety & Shower Systems
  • Canes, Knee Walkers, Rollators & Wheelchairs
  • Compression Socks, Stockings & Custom Garments
  • CPAP Machines, Devices, Accessories & Supplies
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  • Lift, Reclining, and Sleeper Chairs
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  • Ramps & Handicap Access
  • Stair, Platform & Portable Lifts

Our Locations

280 N Bedford Rd
Suite 101,
Mt Kisco, NY 10549
Phone: 914-483-3605
Email: info@onthemendmedical.com
385 Main Street South
Suite 102,
Southbury, CT 06488
Phone: 203-262-0383
Email: info@onthemendmedical.com

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  • Southbury, Connecticut
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