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On The Mend Medical Supplies & Equipment

We are CAPS, ATP, and Aging in Place certified, giving you the confidence that you’re working with professionals dedicated to safety, independence, and quality care. Shop Local in CT & NY – Find Us Near Fairfield, Hartford, Litchfield & New Haven County in CT, and Westchester, Putnam & Dutchess County in NY!

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Southbury CT 203-262-0383 Mt Kisco NY 914-483-3605

Meet The Team: Jessica Palmer

Published December 22, 2025

Meet the team- Jess

Meet Jessica Palmer, a community-focused professional who has spent her career caring for others and now brings that same dedication to On The Mend.

1. Where did you grow up, how big was your family?
I grew up in Beacon Falls, CT. I’m an only child, but had all the animals. Dogs, cats, and horses.

2. What have you done professionally?

Professionally, I’ve had two main careers. I worked in childcare and managed a horse farm where I also taught lessons, as well as all the behind-the-scenes operations. Now I’m here at On The Mend!

3. Favorite job and why?
I’d have to say On The Mend is my favorite job. Every path I’ve taken, I have always been in some way, shape, or form aiding or helping people, and now that is the main focus which I love. I’ve met so many people already and love to hear their stories and be able to build relationships with them.

4. How do you like spending free time?
In my free time I enjoy spending time with my dog Scout. He’s a black lab with 3 legs.

5. 2025 and beyond goals?

My goals for the future would be to continue to be happy, to learn, and to grow!

6. Why do you like working at OTM?

I’ve met so many people already and love to hear their stories and be able to build relationships with them.

7. Favorite restaurant or things to cook and eat?

I enjoy all types of food, however my go to would always be Italian… or really good tacos!

8. Travel destination?
I’ve never really traveled much, however my favorite place would be without a doubt New Hampshire.

Want to Meet More of the Team? Check out our About Us page to learn more about the amazing people behind On The Mend.

About On The Mend

Our mission is to satisfy both the therapeutic and assistive technology needs of our community. Our approach is simple; we listen to your needs, research solutions, and provide you with the best options based on that information. Most of all, we are sensitive to our customers’ needs and will accommodate any situation.

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View Products

  • Bathroom Safety & Shower Systems
  • Canes, Knee Walkers, Rollators & Wheelchairs
  • Compression Socks, Stockings & Custom Garments
  • Incontinence Supplies
  • Lift, Reclining, and Sleeper Chairs
  • Portable Oxygen Devices & CPAP Supplies
  • Power Chairs & Accessories
  • Power Scooters & Accessories
  • Ramps & Handicap Access
  • Stair, Platform & Portable Lifts

Our Locations

385 Main Street South
Suite 102,
Southbury, CT 06488
Phone: 203-262-0383
Email: info@onthemendmedical.com
50 Spring St.
Southington, CT 06489
Phone: 860-777-1042
Email: info@onthemendmedical.com
280 N Bedford Road
Suite 101,
Mt Kisco, NY 10549
Phone: 914-483-3605
Email: info@onthemendmedical.com
8921 Adams Ave
Huntington Beach, CA 92646
Phone: 714-602-1515
Email: info@onthemendmedical.com

Visit Us in CT, NY & CA

Southbury, Connecticut

Southington, Connecticut

Mt. Kisco, New York

Huntington Beach, California

We are CAPS, ATP, and Aging in Place certified, giving you the confidence that you’re working with professionals dedicated to safety, independence, and quality care. Shop Local in CT & NY – Find Us Near Fairfield, Hartford, Litchfield & New Haven County in CT, and Westchester, Putnam & Dutchess County in NY!
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